Frequently Asked Questions

We go beyond the label. Atelier Orea isn't just a brand - it's a project in concsious creation. We don't define sustainability by certifications or slogans, but by every choice we make: how we source, how we treat people, how we produce and how little we waste.

Our model values artisans as much as materials - paying fairly, working slowly, and protecting the craft that sustains both heritage and livelihood. Every piece is designed to return to earth, and every decision is made to protect what we all share.

This is not sustainability as a concept. It's care, built into a system.

All of our pieces are ethically made in Türkiye using heritage techniques and responsibly sourced, plant-based materials. We work closely with small-scale farmers and artisans to preserve traditional craftsmanship and ensure fair, transparent production.

We primarily work with small-scale, traditional growers who may not carry formal certifications but follow regenerative, chemical-free farming methods passed down through generations. Some of our materials are GOTS-certified organic; however, not every certification guarantees purity. For us, what matters most is that the fibers are genuinely natural, untreated, and responsibly grown, not just labeled as such.

We work exclusively with natural, biodegradable fibers like turkish cotton, organic + regenerative cotton, linen, hemp, and peace silk. You won’t find synthetics or plastic blends in any of our products - ever.

Each piece is made with care and meant to last. Machine wash cold (up to 30°C/86°F) with mild detergent on a gentle cycle. Avoid bleach, softeners, and harsh chemicals. Line dry. Iron on low heat if needed. Natural fibers will soften and evolve over time - this is part of their beauty.

Yes, we currently ship to select countries worldwide. Shipping options and rates are calculated at checkout. If your country isn’t listed, please reach out - we may be able to accommodate.

Yes - we offer pre-orders for select items to reduce overproduction and ensure thoughtful inventory. Lead times are noted on each product page.

We accept returns on unused, unwashed items within 21 days of delivery. Due to the nature of our small-batch production, exchanges may be limited to available inventory. Visit our Returns & Exchanges page for details.

We partner with like-minded and design-led businesses and select retailers who share our values. If you’re interested in carrying Atelier Orea, please contact us via our Wholesale Inquiry Form.